Who we regulate

Effective and proportionate response to the identified non-compliance.

Proportionate enforcement action and seeking compensation for investors where appropriate.

Promote educational resources and messages to help investors make better investment decisions.

Creating safer and more transparent financial markets so that investors can better select and use the right financial products

We will now focus on positively influencing the behavior of all investors in the following areas

Contact Us

We are here to help you with any questions, concerns or complaints you may have about financial markets. Complaints are important to us and help us monitor whether financial markets are functioning properly. If your complaint is about a social media post, please include a photo of the post with your complaint as these posts are often changed or can be removed.

Make a complaint, report misconduct or give us a “suggestion”

Please contact us by email at [email protected] to file your complaint. Please note that all emails are recorded and saved.We consider all the information we receive, but cannot investigate every complaint.You may provide information anonymously, however, this may limit our ability to investigate your complaint. If you can, please give us your contact details.

Innovation

Talk to us at the design stage to determine if your idea is a product or service that we are arranging.

A primary obligation to ensure that all advertisements and promotional materials are not false or misleading.

Flexible enough to accommodate new and innovative products and services.

To understand your product or service

Provide information anonymously, however, this may limit our ability to investigate your complaint.

Contact Us

We are here to help you with any questions, concerns or complaints you may have about financial markets. Complaints are important to us and help us monitor whether financial markets are functioning properly. If your complaint is about a social media post, please include a photo of the post with your complaint as these posts are often changed or can be removed.

Make a complaint, report misconduct or give us a “suggestion”

Please contact us by email at [email protected] to file your complaint. Please note that all emails are recorded and saved.We consider all the information we receive, but cannot investigate every complaint.You may provide information anonymously, however, this may limit our ability to investigate your complaint. If you can, please give us your contact details.

Who we regulate

Effective and proportionate response to the identified non-compliance.

Proportionate enforcement action and seeking compensation for investors where appropriate.

Promote educational resources and messages to help investors make better investment decisions.

Creating safer and more transparent financial markets so that investors can better select and use the right financial products

We will now focus on positively influencing the behavior of all investors in the following areas

Innovation

Talk to us at the design stage to determine if your idea is a product or service that we are arranging.

A primary obligation to ensure that all advertisements and promotional materials are not false or misleading.

Flexible enough to accommodate new and innovative products and services.

To understand your product or service

Provide information anonymously, however, this may limit our ability to investigate your complaint.